Jetbas Privacy Policy — Your Data, Always Protected

Jetbas ("we", "us", "our") places the highest importance on user privacy. This Privacy Policy explains what happens when you jetbas.bet When you use our website or mobile app, we collect certain data, explain how it is used, and outline the measures we take to protect it.

This policy applies to all Jetbas services, promotions, and communications. By using our platform, you agree to this Privacy Policy.

We are committed to full transparency in how we collect and use your information. No hidden practices — everything is laid out clearly in this policy.

Jetbas collects data in two main ways — information you provide directly, and information collected automatically while you use our platform.

Information You Provide Directly:

• At registration: name, email, mobile number, date of birth, address
• At verification: copy of national ID, passport, or birth registration certificate
• At payment: mobile banking number, bank account details
• When contacting support: your messages and attachments

Automatically Collected Information:

Jetbas uses the information it collects solely for specific and legitimate purposes. Details are provided below:

Jetbas does not sell your data. However, information may be shared in certain circumstances necessary for operating our services:

• Payment Providers: Payment processors such as bKash, Nagad, and Rocket receive the information needed to complete transactions.
• Verification Services: Licensed third-party agencies may access identity documents for KYC verification purposes.
• Law Enforcement Agencies: Information may be disclosed to relevant authorities when required by court order or legal obligation.
• Technology Partners: Providers of server hosting or analytics tools may have access to limited, encrypted data.

When sharing data, we always follow a "minimum necessary" principle — only what is strictly required is shared.

Jetbas uses various types of cookies to enhance your browsing experience. The types of cookies we use and their purposes are outlined below:

• Essential Cookies: Maintaining login sessions and storing security tokens. The website cannot function properly without these.
  Always Active
• Functional Cookies: Language preferences, layout settings, and game history are saved.
  Controllable
• Analytics Cookies: Page visits, session duration, and error tracking — all used to improve the platform.
  Controllable

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from functioning properly.

Jetbas employs industry-leading technical measures to keep your data secure:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification is in place for an added layer of security.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Regular Security Audits: An independent third-party team conducts a full system audit every year.
• Data Backup: Your data is regularly backed up to prevent loss in the event of a technical issue.
• Restricted Access: Only authorized Jetbas staff may access specific data.

Jetbas only retains your data for as long as necessary. Retention periods by data type are listed below:

After an account is closed, all personal data beyond what is required by legal obligations is securely deleted.

You have the following rights regarding your personal data, and Jetbas fully respects and upholds each of them:

• Right to Know: You can find out exactly what information we hold about you.
• Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
• Right to Restriction of Processing: You may request that the processing of your data be restricted under certain circumstances.
• Portability: Download your data in a standard, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise these rights support@jetbas.bet. Jetbas will respond within a maximum of 30 days.

Jetbas is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a parent or guardian believes their child has created an account on Jetbas, please contact us immediately support@jetbas.betto get in touch.

Jetbas may update this Privacy Policy when necessary. When changes are made, we take the following steps:

• For material changes, registered users will be notified by email at least 14 days in advance.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, your consent will be collected again at the time of login.

Continued use of the platform after notice will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

We treat all privacy-related complaints as a top priority and work to resolve them as quickly as possible.